Privacy Policy
Last updated: January 2025
Introduction
At Lumos Inspection, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, applications, and services.
Information We Collect
We collect information that you provide directly to us, including: email address, name, company name, phone number, location (city and province/state), professional role, and any other information you choose to share when joining our waitlist or applying for beta access. We also collect usage data automatically through cookies and similar technologies, including IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to communicate with you about product updates, early access opportunities, and beta testing; to improve and develop our products and services; to personalize your experience; to send you relevant information about Lumos Inspection; and to comply with legal obligations. We will never sell your personal information to third parties.
Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We use Supabase for secure database storage with robust access controls. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; opt-out of marketing communications at any time; and withdraw consent where we rely on it. To exercise these rights, contact us at seb@lumos.property.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to have your data deleted, please contact us.
Third-Party Services
We may use third-party service providers to help us operate our business and deliver our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
Lumos Property Health, Lumos Clarity and Lumos Inspection are owned by: Lumos Integrity Inc., 804 Rue Alfred-Laliberté, Mont-Saint-Hilaire Qc, J3H5M6 Canada. If you have any questions about this Privacy Policy or our data practices, please contact us at info@lumos.property.